Privacy Policy

BMAS Biloela is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Collection of Personal Information

We collect personal information that is necessary for our business functions and activities. This may include:

• Your name
• Contact information (e.g., phone number, email address)
• Location (e.g., billing or service address)
• Computer or network information (e.g., IP address, cookies)
• Interactions with us (e.g., service requests, inquiries)
• Billing and purchase information (e.g., payment details, trade-in information)

Purpose of Collection

We collect and use your personal information for the following purposes:

• To communicate with you regarding inquiries, service requests, and transactions.
• To process and manage customer orders, payments, and trade-ins.
• To comply with legal and regulatory requirements.
• To improve our services through feedback and market research.
• To inform you about promotions, benefits, and updates on BMAS Biloela products and services.
• To maintain accurate records for warranty, safety, and service purposes.
• To support community engagement and partnerships through efficient interactions.

How We Protect Your Information

We take the security of your personal information seriously and implement the following measures:

• Your data is stored in encrypted files.
• Access is restricted to authorised staff who require it for their work.
• We use secure methods to dispose of or de-identify personal information when it is no longer required.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to facilitate our services, such as:

• Payment processors and financial institutions.
• IT service providers for secure data storage and system management.
• Legal or regulatory authorities, if required by law.

Any third parties we engage are bound by confidentiality and required to handle your information in accordance with the Privacy Act.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information if you believe it is inaccurate, incomplete, or outdated.
• Withdraw your consent for direct marketing communications at any time.

To exercise your rights, please contact us using the details provided below.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at:

• Email: admin@bmas.net.au
• Phone: 07 4992 5332
• Mail: 14 Raedon Street, BILOELA QLD 4715

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.